RETENTION

Acquiring customers and donors isn’t easy. Keeping them is even harder. But it’s a heck of a lot easier with Belardi/Ostroy. We’ll help you increase sales and profit from your house file by exploring and developing the right contact strategy across channels including frequency, message, form factor and product focus. We also know our way around a database quite well, and will tap that proficiency and sophistication to identify the right business requirements and rules to yield the best intelligence and optimal marketing performance.

Fully embracing:

• Catalog marketing
• Retail direct mail
• Triggered marketing communication, offline and online
• Email marketing strategy
• Response/conversion strategies, online and offline
• Customer database development